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Privacy Policy

Last updated: June 3, 2026

NC Grade and Haul (“NC Grade and Haul,” “we,” “us,” or “our”) operates ncgradehaul.com (the “Site”), a North Carolina contractor directory that helps homeowners find, compare, and verify grading, hauling, drainage, driveway, and septic contractors against public records. This Privacy Policy explains what information we collect, how we use and share it, how we treat contractor information, and the choices you have. By using the Site or submitting a request through it, you agree to this policy.

The short version. If you ask us for quotes, we share the details you give us with one or more contractors so they can compete for your job — and because contractors pay us, that sharing can count as a “sale” or “sharing” of personal information under some laws. Contractor listings are built from public government records and information contractors choose to make public; we don’t publish contractors’ private information. We use analytics, and we post our own marketing content to Pinterest. Details below.

1. Information we collect

Information you provide. When you request quotes, use our quote wizard, submit a contact or lead form, chat with us, save contractors to an account, or sign up as an advertiser, we collect what you enter. For homeowner requests this can include your name, email address, phone number, county or city, service or project type, project size and timeline, a message or project details, any specific contractors you select, and whether you opted in to marketing. Advertisers also provide account and business information.

Information collected automatically. When you visit the Site we automatically collect standard technical data — including your IP address (which we may store in hashed form), approximate location derived from it, device and browser type, pages and elements viewed, referring source, and interactions — through cookies and our analytics provider.

Payment information. If you buy advertising, your card details are entered directly into our payment processor (Stripe) and processed by them. We do not see or store your full card number.

2. How we share homeowner requests with contractors (including “sale”/“sharing”)

This is the most important thing to understand. When you request quotes or submit a project through the Site, we share the information you provide with one or more contractors in our directory who serve your area and service so that they can contact you with quotes. A single request may be shared with more than one contractor, and more than one contractor may contact you.

Contractors pay us — for example, for participation, placement, advertising, or the requests we deliver to them. Because money is involved, this sharing may be considered a “sale” or “sharing” of personal information under laws such as the California Consumer Privacy Act (CCPA/CPRA). By submitting a request, you direct and authorize us to share your information with contractors for this purpose.

Your choice: if you do not want your information shared with contractors, don’t submit a quote request — browse the directory instead and contact a contractor directly using the public contact details shown — or email us at marck@rep-local.us to opt out or ask us to delete a request you already sent. We do not control what a contractor does with your information after we share it; each contractor is responsible for its own privacy practices.

3. How we use information

  • Connect you with relevant contractors and deliver your request to them.
  • Respond to your inquiries and operate the chat and quote tools.
  • Operate, maintain, secure, and improve the Site and its features.
  • Process advertiser sign-ups and payments and display purchased placements.
  • Measure traffic and understand how the Site is used.
  • Send transactional messages (e.g., a quote confirmation) and, where you opted in, occasional updates.
  • Detect and prevent fraud, abuse, and security or technical issues.
  • Comply with legal obligations and enforce our terms.

4. Contractor information — how we source and protect it

Listings and verification signals for contractors come from two sources only:

  • Public records and public business information — including the North Carolina Licensing Board for General Contractors (license number, status, and a deep link to the official record), county building-permit databases, the U.S. Department of Labor / OSHA, the North Carolina Industrial Commission (workers’ compensation coverage), the North Carolina Secretary of State, and public business listings (such as publicly listed phone, website, and address).
  • Information a contractor chooses to provide or make public — for example, details a contractor submits when claiming or upgrading their listing.

We design the Site so that each verification signal links back to the public government record it came from, so anyone can confirm it at the source. We do not publish a contractor’s private, internal, or confidential information. We publish only what is already part of the public record or what the contractor has chosen to make public.

If you are a contractor and want to correct your listing, add or remove optional information, or request removal of anything that is not part of the public record, email marck@rep-local.us.

5. Other ways we share information

Apart from sharing homeowner requests with contractors (Section 2), we share information only:

  • With service providers who run the Site on our behalf (Section 6), under terms that limit their use of the information to providing those services.
  • For legal reasons — to comply with law, respond to lawful requests, or protect the rights, safety, and property of users, contractors, and the public.
  • In a business transfer — if we are involved in a merger, acquisition, or sale of assets.

Outside of the contractor sharing described in Section 2, we do not sell your personal information to unrelated third parties for their own marketing.

6. Service providers we use

We rely on these third-party processors, each governed by their own privacy policies:

  • Vercel — website hosting and content delivery.
  • Convex — application database and backend.
  • Clerk — account authentication for advertisers and account holders.
  • Stripe — payment processing for advertising purchases.
  • PostHog — website analytics.
  • Resend — transactional email delivery.
  • Pinterest — social publishing of our own marketing content (Section 8).

7. Cookies and analytics

We use essential cookies to operate the Site (for example, to keep you signed in) and analytics cookies to understand usage. Our analytics provider (PostHog) processes technical and usage data, including IP address and approximate geolocation, on our behalf. Most browsers let you refuse or delete cookies; some features may not work without them.

8. Pinterest and social media

We maintain a presence on Pinterest and use the Pinterest API to publish our own infographics and marketing content to our own Pinterest boards, and to read information about those boards and pins. Our use of Pinterest data complies with the Pinterest Developer Guidelines, the Pinterest Developer Terms, and Pinterest’s own Privacy Policy.

This integration is used solely to publish and manage our own content. We do not collect, store, or process the personal information of Pinterest users through it, we do not use Pinterest data for advertising profiling, and we do not sell it. Access tokens are stored securely and used only to operate our own account. If you click through from a pin to our Site, the “Information collected automatically” section above applies.

9. Data retention

We keep personal information only as long as needed for the purposes described here — to deliver and follow up on your request, operate your account, meet legal and tax obligations, and resolve disputes — and then delete or anonymize it.

10. Your choices and rights

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time. Depending on where you live, you may also have the right to opt out of the “sale” or “sharing” of your personal information (see Section 2) under laws such as the CCPA/CPRA, or rights under the GDPR.

To exercise any of these, email marck@rep-local.us. We will respond within a reasonable time and as required by applicable law, and we will not discriminate against you for exercising your rights.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect information, including secure storage of credentials and access tokens. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

12. Children’s privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

13. Third-party links

The Site links to third-party websites, including public government records and contractor sites. We are not responsible for the privacy practices of those sites; review their policies separately.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above; material changes will be reflected on this page.

15. Contact us

Questions about this policy, a request you submitted, or your information? Email marck@rep-local.us.